Privacy Policy

Information we collect

When you request a virtual estimate or contact us, we collect the details you provide directly: your name, phone number, email address (if you choose to share it), service type, ZIP code, vehicle details, and any photos you upload of your vehicle.

We also collect standard technical information automatically when you browse the site, such as your browser type, device type, and pages visited. This helps us keep the site fast and working properly.

How we use your information

We use the information you provide to respond to your quote request, confirm appointments, communicate about your service, and send a confirmation email after you submit a form.

Photos you upload are used only to assess your vehicle's condition so we can give you accurate pricing and prepare for your service. We do not use your photos for marketing without your permission.

What we never do

We never sell your personal information. We do not share your name, phone number, email, or photos with third parties for their own marketing purposes.

We only share information with the service providers that help us run the business — for example, our website hosting and email delivery services — and only to the extent needed to operate the site and respond to you.

How long we keep your information

Quote requests and uploaded photos are kept only as long as needed to respond to your inquiry and, if you book with us, to service your vehicle. You can ask us to delete your information at any time.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To make any of these requests, call us at 919-939-3930.

Changes to this policy

If we update this privacy policy, the revised version will be posted on this page. Continued use of the site after an update means you accept the revised policy.

Contact us

Questions about this policy? Call Divine Detailing at 919-939-3930. We serve the Greater Raleigh area and are open 24/7.